Arkansas Agency Provider Training

If you have any questions, please reach out to arevv@carebridgehealth.com or (844) 922-2584.

We are happy to help.

 
 

REQUIRED TRAINING
CareBridge Orientation Training

This is an overview of the EVV Provider Portal and Caregiver Mobile Application. This On-Demand session will give you an introduction to each component of the system. This is the first in a series of training modules that will help you build foundational knowledge of the CareBridge platform.

 

HOME HEALTH PROVIDERS - LIVE TRAINING

CareBridge, in coordination with our PASSE Partners, has made the decision to postpone Home Health trainings while we await more information from AR DHS related to Home Health EVV timelines and expectations. Please check this page for updates related to rescheduled training and upcoming informational sessions.

LIVE - Orientation Training

Available Sessions:
Wednesday, January 10th - 10AM CST

LIVE - Module 1:
Setting Up Your Office

LIVE - Module 3:
Authorizations and Scheduling

LIVE - Module 2:
Train the Trainer - CareBridge Mobile App

LIVE - Module 4:
Visits and Billing

Modules (60 minutes each)

Module 1 - Setting Up Your Office

This module focuses on setting up your office employees and caregivers and additional setup functions.

Staff from your agency who manage employees or will be adding employees to the EVV system should attend this session.

 

Module 2 - Train the Trainer: Mobile App & IVR

This module is a train-the-trainer session in which a CareBridge facilitator shares how to train your caregiver staff on downloading, logging into, and using the mobile application. This module also covers how to use Interactive Voice Response (IVR).

Staff from your agency who will be training caregivers on how to record and document their visits should attend this session.

 

Module 3 - Authorizations & Scheduling

This module focuses on managing authorizations, scheduling members, and creating appointments.

Staff from your agency who manage authorizations and schedule appointments should attend this session.

 

 

Module 4 - Visits & Billing

This module focuses on verifying visits, preparing for billing, and submitting claims.

Staff from your agency who will be managing and monitoring visits and exporting visits for claims (billing staff) should attend this session.