North Carolina EVV

Electronic Visit Verification – CareBridge offers EVV services to our clients in North Carolina.

This includes access to the EVV platform for managing service authorizations, scheduling, visit validation, claiming, and reports for providers and payers who use our system. We also provide data aggregation on all visits provided to people receiving EVV-required services.

Ready to get started using CareBridge EVV? Your first step is to register for our Provider Orientation session by clicking the NC Training button. Additional steps will be provided via email after you register for the Provider Orientation session.

Need training support? Visit the CareBridge Resource Library to access a variety of support tools, including short guides, technical documentation, and microlearning videos.

Quick Portal Access: Select the Portal you wish to access using the links below.

Payers:
PHPs/Payers using CareBridge EVV

Providers:
Providers using CareBridge EVV

Providers NOT using CareBridge EVV


 

Need North Carolina contact information?

Customer Support email: ncevv@carebridgehealth.com
Customer Support Phone: 1 (855) 782-5976

Caregiver IVR: 1 (984) 368-4082
Member IVR: 1 (984) 368-4206


Still have questions? Learn more about CareBridge by reading our FAQs!