Massachusetts

24/7 Member Support Program

Are you a Member receiving Home-Based Care Services in Massachusetts?

Resource Library for Massachusetts Members

We are excited that you are participating in the program. This Resource Library contains the most up-to-date information to assist you.

Support Documents:

24/7 Member Support Flyer 24/7 Tablet Easy Setup Guide

Support Videos:

Introduction to CareBridge Telemedicine

‍An introduction to the CareBridge 24/7 Member Support program.

Contact Us:

Member questions: for setup or connectivity questions, please call: 1 (844) 427-4755.

24/7 Member Support Program

Does your Provider Agency provide HCBS to Members? Does your Payer Agency pay for those HBCS? Use the button to access information about CareBridge services utilized in Massachusetts.

Resource Library for Massachusetts Providers & Payers

We are excited to have your agency participating in the program. This Resource Library contains the most up-to-date resources to assist you and the caregivers you employ while using the program.

Documents:

24/7 Member Support Provider Information Agency One-Pager

Instructional Videos:

Introduction to CareBridge Telemedicine

‍An introduction to the CareBridge 24/7 Member Support program.

Contact Us:

Member questions: For setup or connectivity questions, please direct members, family members, and paid caregivers to call: 1 (844) 427-4755

Email us: If your agency has a question about the program, you can email us at Agency247@carebridgehealth.com

Massachusetts

Massachusetts

24/7 Member Support Program

Resource Library for Massachusetts Members

Support Documents:

Support Videos:

Introduction to CareBridge Telemedicine

Contact Us:

24/7 Member Support Program

Resource Library for Massachusetts Providers & Payers

Documents:

Instructional Videos:

Introduction to CareBridge Telemedicine

Contact Us:

Need access to the Portal?

Ready to get started using CareBridge EVV?

TennCare EVV Communication

Need training support?

Contact Us:

Still have questions?

Members

Our Address

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