24/7 Member Support Program
Resource Library for Tennessee Providers & Payers
We are excited to have your agency participating in the program. This Resource Library contains the most up-to-date resources to assist you and the caregivers you employ while using the program.
Instructional Videos
Introduction to CareBridge Telemedicine
An introduction to the CareBridge 24/7 Member Support program.
DSP Orientation Video
An introduction to using the new enhanced 24/7 tablets in the homes of some of the members you support.
DSP Check-In/Check-Out Video
A step-by-step process on checking-in and checking-out of the CareBridge 24/7 tablet.
Contact Us
Member questions: For setup or connectivity questions, please direct members, family members, and paid caregivers to call: 1 (888) 605-9060.
DSP questions: Please direct paid caregivers who have check-in/check-out issues, incorrect shifts being listed, or other issues using the tablet to call: 1 (844) 746-1400.
Email us: If your agency has a question about the program, you can email us at Agency247@carebridgehealth.com