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Support Documents:

Support Videos:

Contact Us:

Documents:

Instructional Videos:

Contact Us:

Need access to the Portal?

Select the Portal you wish to access using the links below.

Payers:
PHPs/Payers using CareBridge EVV

Providers:
Providers using CareBridge EVV
Providers NOT using CareBridge EVV

Ready to get started using CareBridge EVV?

Your first step is to register for our Provider Orientation session by clicking the Register for Training button in the section below. Additional steps will be provided via email after you register for the Provider Orientation session.

TennCare EVV Communication

Need training support?

Visit the CareBridge Resource Library to access a variety of support tools, including short guides, technical documentation, and microlearning videos.

Contact Us:

Customer Support email: ncevv@carebridgehealth.com
Customer Support Phone: 1 (855) 782-5976

Caregiver IVR: 1 (984) 368-4082
Member IVR: 1 (984) 368-4206

Still have questions?

Learn even more about CareBridge by reading our FAQs!